| AAT |
Administrative Appeals Tribunal |
| ADF |
Australian Defence Force |
| AGS |
Australian Government Solicitor |
| AGS 1042 |
Auditing Guidance Statement 1042, issued by the Auditing and Assurance Standards Board of the Australian Accounting
Research Foundation |
| ANAO |
Australian National Audit Office |
| APM |
Project Administration Platform Modernisation Project, a major upgrade of the IT systems that provide superannuation
administration transaction processing |
| APS |
Schemes CSS, PSS and PSSap Schemes |
| ARIA |
Australian Reward Investment Alliance |
| ATA |
Australian Teleservices Association |
| AWA |
Australian Workplace Agreement |
| Boards of Trustees |
ARIA, MSB Board and DFRDB Authority |
| CAPITAL |
ComSuper's superannuation administration system for the payment of pensions and management of Military benefits |
| CDS |
Commonwealth Disability Strategy |
| CEM |
Cost Effectiveness Measurement Benchmarking Inc. |
| CEO |
Chief Executive Officer |
| CIP |
ComSuper Improvement Programme (an IT development project) |
| Clients |
ARIA, MSB Board and the DFRDB Authority |
| ComSAS |
One of ComSuper's Administration Systems |
| CPI |
Consumer Price Index |
| CSC |
Customer Service Centre |
| CSS |
Board Formerly the Commonwealth Superannuation Scheme Board of Trustees |
| CSS |
Commonwealth Superannuation Scheme |
| Customers |
Members and pensioners of the CSS, PSS, PSSap, MilitarySuper and DFRDB schemes |
| DFRB |
Defence Forces Retirement Benefits Scheme |
| DFRDB |
Defence Force Retirement and Death Benefits Scheme |
| DFRDB Act |
Defence Force Retirement and Death Benefits Act 1973 |
| DFRDB |
Authority Defence Force Retirement and Death Benefits Authority |
| ESO |
Employer Services Online |
| FMA Act |
Financial Management and Accountability Act 1997 |
| FOI Act |
Freedom of Information Act 1982 |
| FOI |
Freedom of Information
|
| IT |
Information Technology |
| KPI |
Key Performance Indicator |
| Military Schemes |
MilitarySuper and DFRDB Schemes |
| MilitarySuper |
Military Superannuation and Benefits Scheme |
| MSB |
Board Military Superannuation and Benefits Board of Trustees No. 1 |
| MSBS |
Military Superannuation and Benefits Scheme |
| OH&S |
Occupational Health and Safety |
| PNG |
Papua New Guinea |
| PRINCE |
Projects in Controlled Environments |
| PSS |
Board Formerly the Public Sector Superannuation Board of Trustees |
| PSS |
Public Sector Superannuation Scheme |
| PSSap |
Public Sector Superannuation accumulation plan |
| QSI |
Quality Service Index |
| SCT |
Superannuation Complaints Tribunal |
| SES |
Senior Executive Service |
| SLAs |
Service Level Agreements |
| SLPA |
Service Level and Pricing Agreement |
| SRC Act |
Superannuation (Resolution of Complaints) Act 1993 |
| Tax Office |
Australian Taxation Office |
| Trustee Boards |
ARIA, MSB Board and DFRDB Authority |
| TTY |
Teletypewriter facility available for hearing impaired clients |
